BC PPN Transition Support

CRITICAL NOTICE FOR BC MEDICAL CLINICS
The Government-Funded PPN is Ending on September 4th, 2026.

Are you ready to transition without losing EMR access or facing compliance penalties?

The Provincial Health Services Authority (PHSA) is discontinuing the Physician Private Network (PPN). After September 4th, 2026, your clinic must independently operate a secure, private, internet-based network. Failure to transition in time can disrupt your practice and result in severe penalties.

Secure Your Transition Today

Why Choose Global IT Star?

At Global IT Star, we pride ourselves on our ability to seamlessly integrate with your business's ecosystem. Our solutions are tailor-made to suit your specific needs, ensuring maximum efficiency and productivity. With our global reach and expertise, we provide unparalleled IT support for businesses of all sizes.

What is Happening?

The private Wide Area Network (WAN) historically funded by the Ministry of Health and managed by the PHSA/BCCSS is shutting down completely. Transitioning off the PPN is not as simple as calling a local internet provider for a standard connection.

As a clinic, you operate under provincial private-sector privacy law—the Personal Information Protection Act (PIPA). Section 34 of PIPA legally obligates you to make reasonable security arrangements to prevent unauthorized access, disclosure, or modification of patient records.

When you move to a commercial internet connection, the responsibility of maintaining an airtight, enterprise-grade firewall, anti-virus, and intrusion detection system shifts entirely to your clinic.

Overwhelmed by the Technical Requirements?

We handle the complexity so you can focus on your patients.

Transitioning your workflow requires a strict audit of all connected systems. Your clinic's Privacy Officer and Security Lead must ensure that the following core services are fully mapped, securely routed, and thoroughly tested before cutting over:

EMR Connectivity:

Ensuring uninterrupted, encrypted pathways for systems like Oscar, Medeo, and Telus EMR.

Provincial Integrations:

Secure routing configurations for CareConnect and UCI eHealth Viewers.

Clinic Communications:

Transitioning digital fax lines and updating Voice over Internet Protocol (VoIP) settings.

Network Infrastructure:

Migrating away from Telus SMTP configurations (smtp.telus.net) to prevent outgoing mail failures.

Site-to-Site Workflows:

Rebuilding secure VPN tunnels between clinics to retain shared file access and print services.

The Global IT Star 3-Step Immediate Action Plan

We have designed a streamlined, stress-free transition package built specifically around the Doctors of BC IT security standards to guarantee zero downtime for your practice.

1. Stabilize

Build a highly redundant, business-grade internet foundation.
Test your clinic's hardware to guarantee network switches and computers natively support high-speed bandwidth (up to 1G internet capabilities).

2. Rebuild

Deploy robust, PIPA-compliant firewalls featuring stateful monitoring and dynamic packet filtering.
Reconfigure secure Site-to-Site VPN tunnels to maintain seamless access across multi-clinic networks.

3. Verify

Secure and isolate your EMR and CareConnect data pathways so clinic data never flows unprotected across the public internet.
Mirror legacy firewall rules onto your new architecture and coordinate directly with PHSA to safely decommission and arrange the pickup of old PPN equipment.

Why Partner with Global IT Star Consulting?

Choosing the wrong IT provider risks exposing sensitive Personal Health Information (PHI), leading to costly privacy breaches and severe administrative liabilities. Global IT Star makes compliance seamless:

Proven Medical Expertise: We have over 15 years in the IT industry and over 10 years of dedicated service to the Canadian medical community.
Trusted by Enterprise Names: Our team possesses a verified track record handling complex deployments for strict environments, including LifeLabs, McDonald's, and Canada Post.
24/7 Managed EDR Ransomware Defense: Get continuous endpoint protection, proactive threat detection, and rapid response to safeguard your workstation fleet from modern ransomware and social engineering.
PIPA-Compliant Backups: Sleep easy knowing your automated daily backups are securely encrypted at rest and in transit, with a strict guarantee that all data stays on Canadian soil.
Full Alignment with Doctors of BC Standards: Our transition frameworks are purpose-built to meet and exceed the exact criteria laid out in the Physician Office IT Security Guide.

Don't Wait Until the September Deadline.

The Doctors of BC recommends planning your transition 2 to 4 weeks before installation to avoid catastrophic delays.